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Client #0829

GREEN

INV_0829Nagpur, Maharashtra • Age 42 Moderate profile • LOW value segment • T2

Effective due: AI · 19 May · in 4d · 0 broker notes on file

Exit Risk This Cycle

67.4%

9.4 L AUM under watch

Total AUM

₹9,42,327

Priority

HOT | 76

Mission

Save now

Trail At Risk

₹9,894/yr

Exit Risk

67%

Net Flow (90D)

-₹1,50,000

Attention Type

Save

Mission

Save now

Retention stress with a clear same-week broker move.

Data quality

Usable data

Core signals are available with one or two optional groups missing.

Why this priority

narrative reset is needed

Missing: advisor_interactions

Observed pattern

true churn

Expectation note

Education corpus of ₹30L in 3 years; client anchored to ~10.3% CAGR.

Relationship opening

wallet gap

Portfolio fit note

Allocation drift

Recommended Action

SaveSave these clientsDue AI · 19 May · in 4d

narrative reset is needed. Open with a target reset: walk the client from the 10.3% framing they remember to the 8.6% that is actually achievable without taking on more risk.

System Rank

67

Relationship intelligence

Book-aware client dossier

Building book context...

Your review

Your notes & decision

No input from you yet — going with the AI suggestion. Saved here, this updates the merged AI summary below.

Mock broker replay · messy human notes · read-only

AI: SaveYou: SaveNot startedOpen

Notes

Notes & history

0 entries

No notes yet. Add anything you want the team to know.

Outcome

Open

Who's leading

AI is leading. The team will act on the AI suggestion until you change it above.

Personal Context

What we know about this client

From CRM · broker maintained

Profession

Salaried · MNC

Income

Stable · ₹25,000/mo

Family

Married with kids · 1 dep.

Relationship

7y known · via Online

Prefers

Phone

Last Spoke

166d ago · Product Pitch

Goals

Child education by 2029, retirement corpus

Broker Notes

Recent SIP bounces; may be facing cash-flow stress.

Upcoming Life Event

Child's college fees are roughly 3year(s) away. Plan the education-led liquidity now — don't wait for a market reason to start.

Raw Supporting Signals

Keep this collapsed unless you want to inspect the raw inputs behind today's recommendation.

88 signals

Purchase Behavior

Signals showing how actively this investor is still adding fresh money.

5 signals

Days Since Last Purchase

911 days

Inactive

Longer gaps can signal fading interest or delayed follow-through.

Purchases In 90 Days

0

No fresh buying

Recent contribution count helps separate active clients from drifting ones.

Amount Invested In 90 Days

₹0

No recent contribution

Shows whether rupee commitment is staying healthy or dropping away.

Average Purchase Size

₹9,81,000

Typical ticket size helps identify smaller follow-on behavior or confidence.

Purchase Interval Trend

0.00

Positive slope means the gaps between purchases are widening.

Redemption Behavior

Withdrawal intensity is often the clearest early warning of churn.

5 signals

Days Since Last Redemption

11 days

Very recent exit

A very recent exit often means the investor is testing the door.

Redemptions In 90 Days

1

Repeated exits

Multiple recent exits point to escalating withdrawal behavior.

Redemption To Purchase Ratio

0.17x

Above 1.0 means money is leaving faster than it is coming in.

Partial Redemptions

2

Multiple withdrawals

Serial partial withdrawals often precede a larger full exit.

Net Flow In 90 Days

-₹1,50,000

Heavy net outflow

Positive means fresh money; negative means net money is moving out.

Portfolio Analysis

AUM quality, concentration, returns, and drawdowns explain emotional pressure.

8 signals

Total AUM

9.4 L

The current market value of the relationship the distributor is protecting.

Schemes Held

1

Single-scheme exposure

Lower diversification can turn one weak scheme into a relationship problem.

Equity Allocation

100.0%

Higher equity increases sensitivity to corrections and investor fear.

Portfolio Concentration

1.00

Highly concentrated

Higher HHI means the portfolio is concentrated in fewer schemes.

Unrealized Gains

13.6%

Large embedded gains make profit booking much more tempting.

Portfolio Return (3M)

+6.7%

Short-term pain often triggers calls, anxiety, or withdrawals.

Max Drawdown (90D)

4.9%

Captures the deepest recent pain this investor felt in their portfolio.

Portfolio Vs FD Rate

+19.9 pts

Negative gap fuels the “I should just move to FD” narrative.

SIP Health

SIP signals reveal habit strength, payment stress, and quiet disengagement.

6 signals

Active SIPs

0

No active SIPs

More active SIPs usually mean deeper recurring commitment.

Average SIP Tenure

0.0 months

Longer tenure usually reflects a more stable investment habit.

SIP Bounces (6M)

0

Failed collections point to financial stress or mandate issues.

Stopped SIPs

0

Among the strongest predictors of an exit in the current book.

SIP Expiry Within 90 Days

Not triggered

Upcoming mandate expiry is an operational risk if nobody follows up.

Monthly SIP Amount

₹0

No recurring flow

Recurring rupee flow shows the size of the investor’s ongoing habit.

Rate Of Change

These signals show whether the relationship is improving or deteriorating right now.

5 signals

AUM Change (30D)

-13.8%

AUM dropping fast

Recent AUM shrinkage is one of the fastest indicators of stress.

Purchase Velocity Change

0.00x

Buying pace has halved

Below 1.0 means buying pace is slower than the prior period.

Redemption Velocity Change

1.00x

Selling accelerating

Above 1.0 means withdrawals are accelerating versus the prior period.

Net Flow Acceleration

-₹1,30,000

Outflows accelerating

Tracks whether the outflow trajectory is worsening versus the previous quarter.

Months Since Last Activity

0.4 months

Long silence can mean dormant loyalty, or a client quietly drifting away.

Demographic Context

Profile attributes that shape risk appetite, maturity, and relationship depth.

4 signals

Investor Age

42 years

Different ages usually map to different redemption motivations.

City Tier

Tier 2

Tier context helps frame market comfort and service expectations.

KYC Vintage

8.6 years

Longer tenure suggests a deeper relationship with the system.

Risk Profile

Moderate (2)

The investor’s stated comfort level with market volatility.

Life-Stage Intelligence

Upcoming family, education, and retirement events often explain redemptions better than markets alone.

12 signals

Life Stage

Children Education (3)

Encoded stage in the investor’s life journey for goal-driven analysis.

Has Nominee

Triggered

Nominee presence often signals family obligations and planning behavior.

Nominee Age

15 years

Useful for spotting education and marriage-related cash needs.

Years To College

3 years

Education event nearing

Closer college years increase the chance of education-led redemption.

Years To Marriage

10 years

Closer marriage years can create large predictable liquidity events.

Years To Retirement

18 years

Approaching retirement often changes allocation and liquidity choices.

Life Event Imminence

0/100

Composite 0-100 score for near-term family or retirement events.

Estimated Monthly Income

₹25,000

A proxy for financial capacity based on the investor’s contribution pattern.

Income To AUM Ratio

0.32x

AUM matters emotionally

Lower ratios suggest AUM may represent emotionally significant savings.

SIP As % Of Income

0.0%

Higher burden increases the chance of bounce or voluntary pause.

Dependents

1

More dependents create more competing claims on household liquidity.

Dependency Burden

4.00

High household pressure

Dependents scaled against estimated income to reflect pressure more accurately.

Goal Target & Glidepath

These features track the original target the client is anchored to, the path they expected, and whether risk can be calmly reduced now.

22 signals

Goal Mode

Child Education

The primary outcome this client believes the portfolio should deliver.

Expectation Style

Outcome Led

Whether the client thinks in return terms, outcome terms, or safety terms.

Original Return Target

10.3%

The CAGR or annual expectation the client is anchored to from past discussions.

Calmer Reference Rate

8.6%

The reference return rate often used after shifting to a calmer allocation.

Goal Horizon

3 years

Total years over which the client expects the plan to play out.

Years Elapsed

2 years

How long the client believes this plan has already been running.

Years Remaining

1 years

Very little runway

Less time remaining means less room to recover from narrative misses.

Starting Goal Corpus

22.4 L

The notional corpus size when the plan started, used for glidepath tracking.

Target Goal Corpus

30.0 L

The corpus the client expects this portfolio to reach by the end date.

Expected Corpus Today

27.3 L

Where the client expected the portfolio to be by now if the original target was on track.

Goal Progress Gap

-₹17,82,878

Materially behind plan

Positive means ahead of the planned path; negative means behind it.

Glidepath Gap

-65.4%

Far behind path

Percentage lead or lag versus the path the client thought they were on.

Goal Funded Ratio

31.4%

Current corpus as a percentage of the final target corpus.

Actual XIRR

5.2%

Money-weighted return the client has effectively experienced so far.

XIRR Vs Stated Target

-5.1%

Target gap widening

Negative means the client is earning less than the original target framing they remember.

Required CAGR From Here

30.0%

Needs unrealistic finish

What annual return is needed from today to still reach the end target.

De-Risk Headroom

-21.4%

Cannot de-risk yet

Positive means there is room to lower risk and still likely meet the goal.

De-Risk Window Open

Not triggered

Triggered when the goal still looks reachable even with a calmer portfolio mix.

Goal Clarity

84/100

Higher means the client and broker have a clearer shared picture of the end goal.

Expectation Flexibility

41/100

Rigid expectations

Lower means the client is more likely to hold the broker to an exact original return target.

Expectation Breach Score

100/100

Stated-target gap widening

Composite score for how badly the current experience is diverging from the client's mental target.

Narrative Reset Needed

Triggered

Reset expectations

Triggered when the right move is to reset the story, not simply chase more return.

Risk Mismatch

These features call out structural mismatches between the investor and their portfolio.

1 signals

Risk Allocation Mismatch

Not triggered

Triggered when the investor’s portfolio does not fit their stated profile.

Brokerage At Risk

These features translate portfolio risk into the distributor’s own economics.

2 signals

Annual Trail At Risk

₹9,894

Estimated yearly trail income that disappears if this client leaves.

Monthly Trail At Risk

₹825

Monthly view of the same trail exposure for day-to-day prioritisation.

Market Context

Macro backdrop signals that affect investor sentiment regardless of personal behavior.

5 signals

NIFTY Return (30D)

-3.2%

Soft market

Short-term market trend that can trigger fear-driven behavior.

NIFTY Return (90D)

+2.5%

Quarterly market trend shaping overall investor mood.

India VIX

16.5

Higher volatility usually means higher inbound panic and redemption risk.

Current FD Rate

7.25%

When FD rates rise, safe alternatives become more persuasive.

Portfolio Vs FD Gap

19.7%

Shows whether this investor is outperforming or lagging a plain FD.

Temporal Context

Time-of-year effects matter in mutual fund behavior, especially near year-end.

3 signals

Days To March 31

182 days

Closer to year-end increases tax and review-driven activity.

Tax Season Flag

Not triggered

Active during Feb-Mar when LTCG harvesting and ELSS behavior rise.

FY-End Quarter Flag

Not triggered

Signals the broader Jan-Mar context beyond just tax harvesting.

Interaction Signals

Compound signals are often the most human-readable explanation for why a client is risky.

10 signals

High AUM + Low Activity

Not triggered

Large account sitting quiet for too long can become a silent drift risk.

Negative Return + Redemption

Not triggered

Classic panic-selling behavior during a weak quarter.

New Investor + Drawdown

Not triggered

First losses often shake conviction in newer investors very quickly.

Bounce + Redemption

Not triggered

Payment stress and active withdrawal happening together is a major warning sign.

Declining SIP + Outflow

Not triggered

Stopping contributions while pulling money out is a classic exit pattern.

Life Event + Gains

Not triggered

A near-term need plus visible gains makes redemption feel easy and justified.

Conservative In Volatile Market

Not triggered

Conservative investors are more likely to panic when volatility stays high.

High SIP Burden

Not triggered

Triggered when SIP commitments are too large relative to estimated income.

Child College Soon

Not triggered

A strong indicator for planned education-related liquidity needs.

Retirement Imminent

Not triggered

Within three years of retirement, allocation changes tend to speed up.